Privacy policy.

Last updated: 15 November 2025

This Privacy Policy explains how we collect, use, and store your personal information when you use the website or book sessions with Akashic Readings & Clearings, operated by Dinka Cinnamon (“we”, “us”, or “our”).

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We only collect the following information voluntarily provided by you:

  • Name

  • Email address

  • Any personal information you choose to share when contacting us or booking a session

No payment information is collected through the website.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and communicate with you about sessions

  • Process bookings (via bank transfer outside the website)

  • Maintain basic records for accounting and legal compliance

  • Occasionally contact you via Instagram for updates or relevant information about our services

We do not sell or share your personal information with third parties for marketing purposes.

3. Payments

Payments for sessions are completed outside of the website, directly via bank transfer or another agreed method.

We do not collect, process, or store your bank or card details.

4. Data Storage & Retention

We store your personal information securely in our email or booking records.

We retain your data only as long as necessary to fulfill legal, tax, or accounting requirements, up to a maximum of 6 years, after which it is deleted.

5. Your Rights

You have the right to:

  • Access any personal information we hold about you

  • Correct inaccuracies in your information

  • Request deletion of your information (unless required for legal or tax purposes)

  • Withdraw consent to contact you at any time

Requests can be made by emailing dinka@akashicreadingandclearing.com

6. Third-Party Services

We may use trusted third-party providers (e.g., email platforms or booking tools). These providers only receive the information necessary to perform their services and are required to protect your data.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.